‹   Back

What is a network freeze period and what are the implications?

Some mobile network operators implement a year-end freeze period on the processing of applications for two-way numbers during the holiday season. This means that new applications, programme amendments, migrations, and the issuing of short codes and some long numbers are placed on hold, temporarily. You are still able to submit your applications during this time, but processing will only take place once the freeze period has ended.

The table below lists the freeze periods for 2019 as received from the mobile operators:

Country Network Code type Start Date End Date
Canada Rogers Wireless Short Code 12/10/2019 01/09/2020
Canada Telus Mobility Short Code 12/10/2019 01/14/2020
Namibia MTC Short Code 12/06/2019 01/10/2020
Namibia Telecom Short Code TBC TBC
South Africa CellC Short Code 12/15/2019 01/15/2020
South Africa MTN Short Code 12/13/2019 01/13/2020
South Africa Vodacom Short Code 12/12/2019 01/09/2020
South Africa Telkom Short Code TBC TBC
UK O2 Short Code 12/16/2019 01/03/2020
UK EE/Orange Short Code 11/11/2019 TBC
UK EE/T-Mobile Short Code 11/11/2019 TBC
UK 3 Short Code 12/16/2019 01/05/2020
UK Vodafone Short Code 11/27/2019 01/06/2020
USA Sprint Short Code TBC TBC
USA Verizon Short Code TBC TBC
USA T-Mobile Short Code TBC TBC

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.
Visit Stack Overflow

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Contact us

SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

Find out more