Inviting visitors on your website to chat allows you to engage and assist them in finding the information they are looking for. You can initiate a chat with these potential customers via Web Chat by customizing and enabling an automated Web Chat Greeting message in the ‘Auto Responders’ tab under your Chat Desk Settings. This auto-responder type is only available on Web Chat.
Was this article helpful 0 out of 0 found this helpful
Visit Stack Overflow to join our community of developers and find the answer you need.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.