‹   Back

Can I invite visitors to chat when they are on my website?

You can initiate a chat with an automated welcome message on Touch web chat. Enable and edit your welcome message under Touch Preferences  in the "Standard messaging" tab. Automated messages are not available for Facebook or Twitter. Inviting customers to chat will allow you to engage and assist customers on your website who may have been lost otherwise.

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.
Visit Stack Overflow

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Contact us

SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

Find out more