How can I add Web Chat to my website?

Web Chat is currently not available via the new portal, but is coming soon!


If you are currently using the old user portal:

Add Touch Web Chat to your website by following these easy steps:

  • Sign up for a Clickatell account and log in.

  • From the Launchpad, in the ‘Touch‘ section, click the ‘Set up Touch‘ button. Follow the wizard to add business details, brand details, and Web Chat details.

  • Next, configure the Web Chat channel and embed the Web Chat widget into your website by following Step 3 as outlined here. This requires you or your developer to copy and paste some code into your website HTML file.

  • Once successfully configured, you can edit and customize your Touch Web Chat integration on the Touch Integrations page (navigate to Touch --> Configure Touch).

Log in to the Unified Chat Desk to chat with your website visitors.


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