‹   Back

How can I add web chat to my website?

Add Touch web chat to your website in four easy steps:

  • Sign up for a Clickatell account and log in.
  • Once on your Clickatell account dashboard, you can click on the Get started button and follow the easy Touch setup wizard. You can change your details, logo or colors later in Touch Preferences.
  • The next step is to configure the web chat channel by following the easy web chat setup wizard that will require you or your developer to copy and paste some code into your website HTML file. See technical overview here.
  • Once successfully configured, you can customize your Touch web chat integration on the Touch integrations page.

Log in to the Unified Chat Desk to chat with your visitors.

Other resources

Ask the community

Visit Stack Overflow to join our community of developers and find the answer you need.
Visit Stack Overflow

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Contact us

SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

Find out more