Meaningful relationships begin with real-time communication
Unleash the power of WhatsApp and connect with your customers like never before! As an authorized WhatsApp Business Solutions Provider, Clickatell enables you to quickly and easily engage in rich conversations with your customers when you use the WhatsApp Business API.
Secure
Ensure that conversations between your business and customers remain private with end-to-end encryption.
Reliable
Reach more than 2 billion active WhatsApp users in 180 countries with reliable and instant communication using the WhatsApp Business API.
Powerful
Realize higher delivery, open and conversion rates with interactive messages, images, videos, and popular document formats.
Platform Capabilities
The Chat Commerce Platform powers customer engagement through business text messaging, delivered globally, reliably, and at scale.
BULK TEXT MESSAGING
Reach and scale
Connect with large groups with mass text messaging delivered reliably, across the globe. Deliver alerts, notifications, one-time passwords and promotions, with the ability to switch to sophisticated engaging Chat Commerce experiences launched from a simple text message.
AUTOMATED MESSAGING
Self-service and automation
Build powerful, unassisted text messaging experiences with our sophisticated low-code messaging workflow builder. Connect these workflows to your business backend and help your customers to help themselves while driving your digital transformation efforts.
LIVE AGENT MESSAGING
The human touch
Provide customer service with a real person, in real-time through 1:1 text messaging with our contact center web app. Deflect traffic from your call center and your bots, with a cost effective way to resolve queries.
PAYMENTS IN MESSAGING
Send a link, get paid!
Secure ways for the customer to pay, delivered in the channel with the highest open and engagement rate: text messaging. Send payment requests with our text-to-pay solution by bot, in a live agent session, from Salesforce OMS, or programmatically from your software, by API.
