Instant SMS notifications reduce fraud for electronic money cardholders.

The Problem

Moneybookers (now Skrill) offers an eWallet product (electronic money in the form of a prepaid Mastercard). They required a way to reduce fraud and increase customer retention with real-time mobile transaction alerts. Moneybookers needed an SMS partner in order to send SMS alerts to over five million customers.

The Solution

Clickatell's mobile banking product solutions proved to be the best choice in terms of global reach, performance and price point. Customers around the world can now receive SMS notifications directly to their phones when purchases are completed, goods are mailed or money transfers are wired.  

The Result

SMS notifications meant that customers always have an overview of the transfers on the account and can cancel unwanted transactions immediately. This service enabled Moneybookers to become a pioneer in the application of payment systems into new formats.

Platform

Clickatell Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

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