Renterval has a simple mission: To help rental clients grow their businesses by enabling real-time rental bookings from any computer, tablet, or smartphone.
Rental business management has never been this easy. By making use of Renterval’s white labeled website solutions rental customers are able to rent out anything, for any interval. Whether it’s property, services, tools, musical instruments, construction equipment or jumping castles, Renterval’s cloud based rental management software enables rental businesses to connect, engage and transact seamlessly with their customers.
Time-consuming tasks like sending quote forms, customer reminders and sending receipts are all automated, giving renters more freedom to manage their business. End-users are able to view products and services on offer in real-time and to easily make their purchase once they’ve found what they’re looking for.
Clickatell’s SMS Platform allows Renterval to offer automatic SMS notifications and reminders. Rental clients are immediately notified of a rental booking and the end users are reminded of their upcoming rentals so that reservations are never forgotten.
The immediacy of SMS means no more forgotten transactions and no unclaimed booked inventory that results in additional admin and loss of income via refunds.
As Andrew Chambers, founder and CEO of Renterval says, “the most important benefit of using SMS is that it’s immediate. The rental business is such a time bound process, we use Clickatell to keep both our clients and their end users updated. As soon as our customers receive a rental booking we notify them via SMS so that they don’t rent the item out to another user by error. We also enable them to keep their end users updated by sending them SMS alerts either 1 day or 3 days prior to the rental. So there are no forgotten rentals and no instances where an end user rents something and forgets about it.”
Renterval found the SMS integration to be easy with very little interaction required with Clickatell’s tech team. After signing up, Renterval was able to integrate with Clickatell’s platform quickly and seamlessly and their SMS notification service was up and running in no time.
Clickatell’s broad global reach was another compelling factor when choosing an SMS provider. With its eyes set on international expansion beyond the United States, Renterval was looking for a scalable provider who could grow with them globally rather than seeking SMS providers out on a country by country basis.
Renterval was also looking for a cost effective solution as well as a reliable support structure – both of which Andrew Chambers says Clickatell ticked the boxes for. Always being kept up to date on network status with near real-time communication from Clickatell’s support teams makes a huge difference to Renterval’s daily operations.
Clickatell has helped Renterval provide its business rental clients and their transacting end users with real-time updates via SMS notifications thereby improving their daily business and ensuring an improved customer experience for both Renterval’s clients and their end users.
Andrew Chambers, Renterval founder and CEO.