SMS gives returning soldiers real-time, direct, two-way communication with a health care worker.
The US Military needed a way to reduce health care costs while continuing to offer health support to soldiers who returned home with traumatic brain and other injuries. They wanted to find a way to cut down on valuable office visiting time while still providing an adequate level of health care to the men and women who needed it.
AllOne Health created a mobile health outreach pilot program with Clickatell. It provided text messages for important alerts and notifications, giving injured soldiers a way to stay in touch and be monitored by case managers and other military personnel.
Daily – sometimes hourly – SMS communication made a big difference in caring for patients through at-home mobile care programs, which also provided significant cost savings. AllOne Mobile's platform is expected to support the rehabilitation needs of up to 10,000 returning soldiers in a phased implementation.