SMS gives returning soldiers real-time, direct, two-way communication with a health care worker.

The Problem

The US Military needed a way to reduce health care costs while continuing to offer health support to soldiers who returned home with traumatic brain and other injuries. They wanted to find a way to cut down on valuable office visiting time while still providing an adequate level of health care to the men and women who needed it.

The Solution

AllOne Health created a mobile health outreach pilot program with Clickatell. It provided text messages for important alerts and notifications, giving injured soldiers a way to stay in touch and be monitored by case managers and other military personnel. 

The Result

Daily – sometimes hourly – SMS communication made a big difference in caring for patients through at-home mobile care programs, which also provided significant cost savings. AllOne Mobile's platform is expected to support the rehabilitation needs of up to 10,000 returning soldiers in a phased implementation.

SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

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