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Contact Us

We would love to receive your questions, feedback, comments and suggestions. To be sure that the correct person receives your enquiry, please select the most appropriate topic listed below:

Enterprise Products

Enterprise

  • Customers who want to send more than 100,000 SMS messages per month
  • USSD
  • Mobile Transaction Services

Technical Support

Coverage including

  • Supported destinations
  • Supported features to a destination
  • Issues with non-delivery
  • Delayed delivery
  • Character encoding issues

General Queries including

  • Types of account to register for
  • Costs of sending to different countries
  • Two-way services and related costs

Payments including

  • Payment methods
  • Payment issues

Support including

  • Account queries (login details, different account types, how to add an API ID)
  • Account login issues
  • Sender ID queries
  • SMS supported features (plain text, unicode, binary, etc)

Pre-sales Enquiries

Pricing

Planning on sending a large volume of messages? Find out about our competitive pricing options.

RFI, RFP, RFQ, Tender

Are you looking for information or prices or a quote? Would you like us to to tender on a project?

Enquiry about any of our services

Contact sales if you have an enquiry about any of the services or solutions we offer.

Partnership

Are you a reseller or a supplier? Would you like to become a partner with Clickatell? Find out more by contacting Sales.

United States
(Head Office)

Address
3200 Bridge Parkway,
Suite 201,
Redwood City, CA 94065

Phone:
+1 (800) 720-0802

Fax:
+1 650 440 4961

South Africa
Cape Town

Address
7th Floor, Manhattan Plaza,
100 Edward Street,
Bellville, 7530
Cape Town

Phone:
+27 21 910 7700

Fax:
+27 21 910 7701

South Africa
Gauteng

Address
Design Quarter, Nicol Grove Office Park
Leslie Road
Fourways, 2055
Gauteng

Phone:
+27 11 513 3592

Nigeria
Lagos

Address
3rd floor Mulliner towers,
39 Alfred Rewane road ikoyi,
Lagos, Nigeria

Phone:
+234 1 448 9243 (Ext. 515)

Clickatell Support

SA:
+27 21 910 7700
USA:
+1 650 641 0011
UK:
+44 20 7060 0212
AU:
+61 290 371 951

Service Center

Our service center is available
24/7 to answer calls.

Phone:
+27 21 910 7700

Email:
support@clickatell.com