Contact Us

We would love to receive your questions, feedback, comments and suggestions. To be sure that the correct person receives your enquiry, please select the most appropriate topic listed below:

Enterprise Products


  • Customers who want to send more than 100,000 SMS messages per month
  • USSD
  • Mobile Transaction Services

Technical Support

Coverage including

  • Supported destinations
  • Supported features to a destination
  • Issues with non-delivery
  • Delayed delivery
  • Character encoding issues

General Queries including

  • Types of account to register for
  • Costs of sending to different countries
  • Two-way services and related costs

Payments including

  • Payment methods
  • Payment issues

Support including

  • Account queries (login details, different account types, how to add an API ID)
  • Account login issues
  • Sender ID queries
  • SMS supported features (plain text, unicode, binary, etc)

Pre-sales Enquiries


Planning on sending a large volume of messages? Find out about our competitive pricing options.

RFI, RFP, RFQ, Tender

Are you looking for information or prices or a quote? Would you like us to to tender on a project?

Enquiry about any of our services

Contact sales if you have an enquiry about any of the services or solutions we offer.


Are you a reseller or a supplier? Would you like to become a partner with Clickatell? Find out more by contacting Sales.

Application Catalog

Do you have an application with an existing user base that is current integrated with Clickatell? If so, we’d love to showcase it in our application catalog.

United States
(Head Office)

900 Island Drive,
Suite 202,
Redwood City, CA 94065

+1 (650) 641-0011

+1 650 440 4961

South Africa
Cape Town

7th Floor, Manhattan Plaza,
100 Edward Street,
Bellville, 7530
Cape Town

+27 21 910 7700

+27 21 910 7701


3rd floor Mulliner towers,
39 Alfred Rewane road ikoyi,
Lagos, Nigeria

+234 1 448 9243 (Ext. 515)