Chat Assessment Tool

Evaluate your business’s level of digital customer experience maturity today

It’s time to review and refine your current digital strategies and performance. Take the Aberdeen Chat Assessment to see where you can strengthen your CX efforts and best utilize the power of chat and digital commerce.

The results are in, your company is a: Leader

How effectively is your business using chat?
Take the Quiz to find out!

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Boost your revenue and customer engagement with chat

Evaluate and reshape your business's digital customer experience efforts with modern chat capabilities and digital payments. The planned adoption and consumer expectations of chat, including WhatsApp, SMS, and chatbots are at an all-time high. Is your business ready to leverage chat and reap the benefits of increased revenue, customer retention, engagement, and overall customer satisfaction? Take the quiz to find out your business’s level of digital CX maturity and identify your necessary key areas of improvement.

More to explore

See how to best approach this powerful medium for engaging and transacting with mobile-first customers.

Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, and payments – do it all with Clickatell’s Chat Commerce platform.