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Hotelzon
Hotelzon International is the leading European hotel reservation technology provider. The company is one of the oldest hotel booking agencies in Europe and has a staff of
75 in four countries. Hotelzon International offers a turn-key hotel booking solution for corporations and travel industry
professionals, such as travel agencies, reservation companies and travel related portals.
The Hotelzon Group will process nearly one million hotel bookings in 2005.
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Testimonial
"With the Clickatell SMS solution we are able to deliver SMS to our customers all around the world in reliable and efficient way"
Jouni Peltonen
Hotelzon
Finland
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The Situation
In the past Hotelzon were forced to use different SMS software for sending hotel reservation confirmation messages to customers in different countries. Periodical upgrades and hosting of the software and introducing new countries and languages proved particularly tedious.
The Solution
They opted to use Clickatell's SMTP (Email to SMS) API for all its SMS traffic around the world. Hotelzon implemented the API solution in approximately 10 days. Originally they had an existing SMS solution in place but with Clickatell's web service they were able to get rid of the maintenance of their SMS servers and gateways. The booking confirmation alerts enabled Hotelzon's customers to receive reservation codes, hotel names & addresses and arrival and departure dates.
The Results
Transparency and operability of the service is outstanding. Integration of the service to its platform was straight-forward and flexible. |
