Your Industry | Travel/Hospitality

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DELIVERY MESSAGE: Parcel #JF339 reached its LA destination @ 11:54pm. Please send invoice to XL Construction Inc for payment. 17-03-2006 11:59pm.

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Travel / Hospitality Solutions
Messaging alerts for travel / hospitality and logistics enterprises.

Travel is one of the biggest industries worldwide. Clickatell has created a customized messaging solution for this industry addressing the unique needs of airlines, hotels and hospitality businesses as well as transportation and delivery services.

Airline solutions include:

Flight cancellation and flight delay notifications
Itinerary changes
Gate changes
Departure reminders
General information services e.g. weather alerts or travel advisories

Transportation and shipping solutions include:

Pickup and re-routing alerts for delivery trucks and field service employees
Delivery time notification
Status report
Change notifications for recipients
Both consumers and businesses.

How our solution can help you:
Clickatell's mobile messaging service can in many cases also be combined with mobile marketing and loyalty messaging, e.g. frequent flier awards, upgrade info, promotions and CRM applications such as customer surveys, agent satisfaction ratings, and courtesy calls.

This makes it a two-fold service and marketing solution, providing:

Higher customer satisfaction ratings
Improved customer loyalty
Reduced call center costs eg. providing up to date flight status messaging

The Clickatell solution consists of:

Clickatell Gateway - connects directly with the SMS infrastructure of more than 600 mobile operators in 200 countries, enabling Clickatell to guarantee delivery and receipt.
Clickatell Multimode Messaging Manager - for extra reach. A highly scalable, enterprise-grade messaging application that enables the execution of marketing campaigns across multiple communication channels in addition to SMS (e.g. email, fax, voice).
Clickatell Mobile Marketing Applications - Clickatell provides a set of mobile marketing applications including mobile advertising, campaign and messaging tools as well as SDKs, libraries and integration tools.

All solutions are highly flexible and scalable allowing for massive messaging volumes and providing superior performance. Clickatell's marketing solutions are also available on ASP or managed service basis.

Contact our sales team to find out how we can help you implement the most appropriate solution for your company.

Or if you want to do it yourself, a set of open APIs allows businesses to build its own applications, plug-ins and adapters in any programming language and integrate directly with Clickatell's systems.

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