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Financial Services Solutions

The Mobile Banking Imperative
SMS text banking, the first step in a successful mobile banking campaign.

It is imperative that banking and payment institutions offer their customers mobile banking facilities - today. The 2008 Juniper Research report on the mobile financial sector predicts that over 800 million people will use their mobile phones to access banking and payment services by 2011. As a result the number of mobile banking transactions is expected to increase to 37 million by the same year.

"A 2009 report states that more than three quarters of consumers want access to their bank account balances and other financial information at all times. This trend is ignored by financial institutions at their peril."

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The mobile phone is the most ubiquitous communication device on the planet - nearly everyone has one and keeps it near them wherever they are. SMS text messaging is a preferred form of communication for many people today and SMS banking applications are easy to use, affordable to implement and offer fantastic benefits to both customers and banks. Some examples of SMS mobile banking services include balance enquiries, fraud and transaction alerts, funds transfers and bill payments. As more consumers purchase and become comfortable with WAP-enabled phones, the potential for more complicated transactions will present itself.

Not only does mobile banking offer great flexibility for banking customers enhancing their loyalty to your brand, it also offers fantastic advantages to financial institutions. Mobile SMS banking can generate additional income for the institution as well as reduce risk, thus saving more money. Any forward-looking financial institution needs to be providing mobile banking services in order to gain a competitive advantage while they still can and be poised for unfolding opportunities. Try out our SMS Gateway now to see how easy it is - there is no risk and no obligation.

Would you like to know more about the benefits of mobile banking?

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Clickatell Banking Partners
Mobile Banking Benefits with Clickatell

Eliminate the need for costly call centres and customer service help desks by going mobile. Using a mobile platform such as SMS text messaging for simple and repetitive tasks such as reminders about payments due or balance requests can reduce the burden on IT and personnel resources. Using secure and integrated messaging platforms means that you can reduce the costs and errors associated with paper-based payments.

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  FNB Logo

"To maintain customer trust, it is vital that 99.9% of the time SMS will be delivered. Not only does Clickatell's international alert infrastructure provide the integration needed to extend our inContact service, but we are also able to make use of Clickatell's redundant links when the main telecoms lines between South Africa and Namibia fail."

Len Pienaar, CEO of FNB Mobile, FNB (SA)
Clickatell's Mobile Banking Success Stories

Clickatell has been instrumental in enabling leading financial institutions to roll out mobile components to their banking services. In South Africa, First National Bank (FNB), used Clickatell's mobile-enabling products to allow their customers to conduct bank transactions as well as make third party purchases for prepaid airtime and electricity from their mobile phones. FNB was able to cut across all geographical and demographical limitations with this mobile banking strategy; South Africa has over 90% mobile phone penetration as opposed to a much more limited landline and Internet access.

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  FNB Logo

"To maintain customer trust, it is vital that 99.9% of the time SMS will be delivered. Not only does Clickatell's international alert infrastructure provide the integration needed to extend our inContact service, but we are also able to make use of Clickatell's redundant links when the main telecoms lines between South Africa and Namibia fail."

Len Pienaar, CEO of FNB Mobile, FNB (SA)
The Mobile Banking Advantage

Clickatell, the world's leading mobile messaging provider, offers financial institutions reliable and secure SMS-enabling connections and an award-winning SMS Gateway messaging platform that ensures reliable delivery of real-time text messages to your customers, wherever they are, whenever you want.

View case study | Find out more
  FNB Logo

"To maintain customer trust, it is vital that 99.9% of the time SMS will be delivered. Not only does Clickatell's international alert infrastructure provide the integration needed to extend our inContact service, but we are also able to make use of Clickatell's redundant links when the main telecoms lines between South Africa and Namibia fail."

Len Pienaar, CEO of FNB Mobile, FNB (SA)
Mobile Banking Product Solutions

There are no upgrades or additional software needed to mobile message-enable your banking or payment institution with Clickatell. There is no need to take on additional trained personnel if using Clickatell products. Your customers do not need to download or purchase software in order to benefit from mobile banking opportunities. Using Clickatell's mobile banking and payment solutions means that any financial institution can easily implement a single, secure, messaging strategy enabling you to reach your customers anywhere, anytime and with any message that you want to send.

View case study | Find out more
  FNB Logo

"To maintain customer trust, it is vital that 99.9% of the time SMS will be delivered. Not only does Clickatell's international alert infrastructure provide the integration needed to extend our inContact service, but we are also able to make use of Clickatell's redundant links when the main telecoms lines between South Africa and Namibia fail."

Len Pienaar, CEO of FNB Mobile, FNB (SA)

 

       
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