Clickatell provides professional software integration and development services to integrate any legacy enterprise systems with its gateways and messaging applications:

• Analysis - Requirements analysis, business and technical assessment, effort estimation and scope of work, project plan.
• Solution Development - Project plan, definition, implementation design and development.
• Quality Assurance - Integration and system testing, user acceptance testing.
• Delivery and transition - Solution delivery to production environment, user training and transition.
• Project management - Clickatell offers complete project management services for any implementation.

Contact our sales team to enquire about more information.

Clickatell offers time limited proof of concept (POC) or customer trials to demonstrate its services and technology to financial services customers. POCs are based on customer service evaluation and integration requirements and delivered to the customer the same way as full production services.

Software installation & deployment:

Installation and deployment typically occurs after analysis of customer requirements and consists of the hardware configuration (where relevant) and software installation of Clickatell or any third party application software that may be required for setting up the Clickatell solution.

This occurs either in a Clickatell hosting center or at the customer's site and is available as:

• Standard implementation - Standard set of implementation and configuration options based on Clickatell hardware and software configuration. Fast turn-around time.
• Custom implementation - Custom implementation, integration, and customization project to address specialized customer needs relating to hardware, software and integration.

Managed application services:

• Hardware and software procurement and set-up
• Rack space
• Storage
• Maintenance
• Secure hosting with secure network connections (VPN)
• Technical and operational support
• 24x7 Monitoring
• Network planning facility
• Performance management
• Software upgrades
• Disaster recovery planning and execution
• Seamless deployment of its applications
• System backup
• SLA Reporting and measurement
• Troubleshooting and issue resolution