White Papers & Guides

Clickatell, as a leading bulk SMS provider, has collaborated with our partners to publish a number of downloadable PDF guides to assist our customers with their mobile messaging. All documents are free to download. Please select the appropriate guide below:

The Mobile Marketing guide - 2nd Edition

Download Clickatell's simple 'How-To' guide and start implementing your own mobile campaigns straight away!

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101 business uses for SMS - 1st Edition

Read how leading businesses of all sizes are achieving success by implementing business SMS solutions.

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A Crash Course In 2FA: The Ebook for App Developers

Is your app safe enough to meet the demands of an ever more educated user base? Discover why so many app developers recognise mobile two-factor authentication as a simple, affordable and effective security upgrade.

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Clickatell API Guide: Find your perfect match

Start making the right connections by downloading the Clickatell API Guide, which will give you a comprehensive overview of ALL our API’s, their features and what they can be used for.

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CRM in 60 seconds

Discover how to increase your customer acquisition rates and improve your customer retention and loyalty. Download the guide now.

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Call and contact center services and mobile CRM solutions

With SMS and mobile CRM, call and contact center customers can rely on immediate, cost-effective and reliable text messages to be sent directly to mobile phones across the globe. SMS enhances automated self-service, enabling call center agents to reach customers and obtain real time responses from anywhere in the world.

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What is Clickatell Connect guide

The Connect API offers you a set of tools, including two-way mobile messaging, that you can integrate with your website or application to easily enable mobile CRM – all within your app.

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101 uses of mobile messaging in the travel, tourism and hospitality industries

Mobile text message communication is fast becoming one of the key communication channels in the Travel, Tourism and Hospitality industries. In 2010 more than 27% of Hoteliers will implement this robust channel to provide their customers with easy-to-use, inexpensive and reliable communication.

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The Personalized Priority Messaging guide

Use this guide to engage your customers more personally than ever before. Personalized Priority Messaging will help you to increase customer loyalty and interaction while generating new revenue opportunities for your business.

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Clickatell Start-Up guide

Find out everything you wanted to know about setting up your own mobile campaign and sending messages through Clickatell’s global SMS Gateway. This complete guide will explain everything from APIs to reporting to Sender IDs.

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mCRM Guide

Download this guide to discover how to stand out in the Retail World today!

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101 business uses for SMS - 2nd Edition

Read how leading businesses of all sizes are achieving success by implementing business SMS solutions. Second edition

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How to Win Friends and Influence Users

A user retention guide for app developers. Discover the most effective ways to build a loyal, long term user base that will guarantee the long term success of your project.

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3 Keys to reliable 2FA via SMS

The purpose of this practical guide is to help developers make an informed decision when facing the challenge of selecting a short message service (SMS) provider for two-factor authentication (2FA) solutions.

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Mobile Evolution of Retail guide

A guide to mobile-driven innovation in the retail industry. If you’re a developer with retail clients, or you’re in charge of ensuring the success of a retail company, then this guide is for you.

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Energize your CRM program with two-way mobile messaging

Find out how to maintain a direct line of communication with your customers in an effective and economical way. Complete the form below to download the FREE two-way mobile messaging CRM guide.

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SMS providers guide

This guide, created by DevelopersHome.com, details 13 Essential Steps to Selecting an SMS Provider.

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Small business Personalized Priority Messaging guide

Grow your business with personalized, timely, mobile messages.

Download the guide now.

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5 simple steps to SMS-enabling your system alerts

SMS text messaging provides a simple, fast and low-cost method to send system alerts to system administrators, I.T. managers and any other party, despite their location.

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RSA SecureID on-demand

Read how RSA and Clickatell have partnered to enable delivery of SecurID (r) token codes to mobile devices via SMS/text. Download the guide now.

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The 2008 mobile marketing handbook

Download Clickatell's simple 'How-To' guide and start implementing your own mobile campaigns straight away!

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Do more with SMS

World Book Day is celebrated on the 23rd of April and is the biggest celebration of books and reading. 'Do More with SMS' is your definitive guide to SMS inspiration and mobile innovation on World Book Day.

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