A short code gives you a "from" number that that can be easily memorized by your customers, suppliers or employees, enabling them to respond to SMS text messages. Clickatell offers two types of short codes, depending on the destination country:
Short Code Costs
Standard short codes
Standard short codes typically work across all major mobile operators and are assigned to an organization or company, which can use the number for SMS text messaging services. Mobile users receiving or sending messages to standard short codes are NOT charged any premium fees for SMS messages.
Premium short codes (SA and Namibia only)
Messages associated with premium short codes will put a charge for a sent or received message on the mobile subscriber’s phone bill, depending on the type of service (Premium MT or Premium MO). Clickatell will pay you the entire revenue share received from the mobile operator. Revenue share from the operator/carrier depends on the operator’s model.
A minimum of 500 inbound (MO) messages per short code or keyword, per month will be required before Clickatell will be obligated to pass on premium SMS revenue to you. This will be effective after 90 days. If less than the above number of messages are received, the revenue for that month will be forfeit to Clickatell. Prolonged periods of volumes below the indicated thresholds or no activity may result in re-allocation of your short code (if owned by Clickatell) or keyword. Revenues will be paid to you after 90 days depending on when the operator pays Clickatell.
We only charge you a small fee (1/3 of credit) for each inbound message that you receive. In addition a once-off setup fee and a fixed monthly rental fee are also charged. These charges depend on the country and number type you choose.
Clickatell provides a hassle-free short code registration service for you and manages the complete application and provisioning process in the destination country. Please select the country you are interested in from the list below to display pricing:
Clickatell provides a hassle-free short code registration service for you and manages the complete application and provisioning process in the destination country. Please select the country you are interested in from the list below to display pricing:
South Africa Namibia USA UK Canada Australia India
Clickatell charges a setup fee and a monthly rental fee. A small switching fee is charged for all inbound (MO) messages that you receive (1/3 of a credit). Please refer to the table below for pricing.
Note: Pricing is based on South African rands. All other currencies are considered to be quotes and are subject to the prevailing exchange rates at time of purchase.
| short code type | Once-off setup fee | Monthly rental | |
| Dedicated short code | R 2000.00 | R 500 | |
| Shared short code - keyword service | 1st | R 1000 | R 300 |
| 2nd - 4th | R 500 | R 300 | |
| 5th+ | R 500 | R 200 | |
| Spelling | R 100 | R 300 | |
- These prices exclude VAT and where applicable are per allocated number.
- Setup is paid in advance.
- Rental is paid 3 months in advance.
- The keyword pricing is based on the number of keywords per price band. If a client requests 5 keywords on various price bands, then it will not be discounted as explained above.
- When a client reaches their 5th keyword on the same price band, then all 5 keywords will have a rental of R 200 each; not only the 5th one.
- Spelling variance refers to additional keywords that are seen as incorrectly spelt versions of an existing keyword. For example the word "Mommy" would be considered a spelling variance of "Mummy". This will be considered on a case by case basis.
In order to understand how our SA short code revenue share is allocated and for additional information, please download the following documents.
| SA short code MO pricing & revenue share [88kb] | |
| SA short code MO technical guide [62kb] | |
| SA short code getting started guide [62kb] |
Clickatell charges a setup fee and a monthly rental fee. A small switching fee is charged for all inbound (MO) messages that you receive (1/3 of a credit). Please refer to the table below for pricing.
Note: Pricing is based on Namibian Dollars. All other currencies are considered to be quotes and are subject to the prevailing exchange rates at time of purchase.
| Number type | Setup fee | Monthly rental |
| MTC | N$ 2000 | N$675 |
| CellOne | N$ 2000 | N$675 |
| MTC, CellOne and Telecom Namibia | N$ 2500 | N$1300 |
- These prices exclude VAT and, where applicable, are per allocated number
- Once off setup is paid in advance
Revenue:
Clickatell will pass the full portion of the revenue share received from the network operator to you. A minimum monthly volume of 500 MO messages per short code will be required before Clickatell will pass on this revenue. Revenues will be paid to you after ninety (90) days. Please note that this depends on when the network operator pays Clickatell.
Revenue is split 40/60 between the operator and you, the content provider. Clickatell takes no share.
Example: If each message sent to your chosen short code is charged at N$10, then you will be paid N$6 and the operator will keep N$4. For information on short code revenue share and for additional information, please download the following documents:
| Namibia short code Getting Started Guide [52kb] | |
| Namibia short code Technical Guide [156kb] | |
| Namibia short code Pricing & Revenue Share [64kb] |
Clickatell charges a setup fee and a monthly rental fee. A switching fee of 1/3 of a credit is charged for each inbound message received.
Please refer to the table below for pricing.
| Fee type | Setup | Monthly |
| Random short code (5 digit) | $1,500 | $800 |
| Vanity short code (5 or 6 digit) subject to availability | $1,500 | $1,300 |
| T-Mobile USA* | $500 | - |
| Virgin Mobile USA** | $175 | - |
| Sprint Nextel (incl. Boost)*** | $150 | - |
| short code Addendum: $250 (per addendum) |
*Additional Fee - Only required if the short code is active on T-Mobile USA. **Additional Fee - Only required if the short code is active on Virgin Mobile USA. ***Additional Fee - Only required if the short code is active on Sprint Nextel (incl. Boost).
View our USA Enterprise page to read more about short code text messaging in the United States or contact our US sales team at salesUSA@clickatell.com.
Please note: We are unable to deliver SMS to T-Mobile USA prepaid and MVNO (virtual network) subscribers due to T-Mobile policy.
Download the following documents for additional information:
| Clickatell USA short code Getting Started Guide [160kb] | |
| Clickatell USA short code Technical Guide [224kb] | |
| Clickatell USA Standard Rate short code Pricing [156kb] |
Clickatell charges a setup fee and a monthly rental fee. A small switching fee (1/3 of a credit) is charged for all inbound (MO) messages that you receive.
Please refer to the table below for pricing.
| Fee type | Setup |
Monthly |
|
| Dedicated short code | £450 |
£800 | |
- These prices exclude UK VAT and are per allocated number.
- Rental is paid 3 months in advance.
- Rental is back-dated to the date of application and NOT the date on which the service commences.
- Setup is paid in advance.
Download the following documents for additional information:
| UK short code Getting Started Guide [240kb] | |
| UK short code Pricing Guide [238kb] | |
| UK short code Technical Guide [240kb] | |
| UK short code Messaging Guidelines [208kb] |
View our UK short code rules and regulations below for more information:
| UK short code mobile operator premium text code extension [36kb] | |
| UK short code content standards for 3rd parties [172kb] | |
| UK short code Vodafone code of practice [164kb] |
Clickatell charges a setup fee and a monthly rental fee. A small switching fee is charged for all inbound (MO) messages that you receive. Outbound (MT) message fees may vary between networks and can be viewed on the short code Coverage using MO page. A switching fee of 1/3 of a credit is charged for each inbound message received.
Please refer to the table below for pricing.
| Fee type | Setup |
Monthly |
| Random short code (5 digit) | $1,000 |
$1,200 |
| Vanity short code (5 or 6 digit) | $1,000 | $1,200 |
- All short codes in Canada are obtained time between 6 - 8 weeks.
- Rental fee to be paid in advance on a quarterly basis.
- Rental is back-dated to the date of application and NOT the date on which the service commences.
- Setup fees to be paid in advance.
Download the following documents for additional information:
| Canadian short code Getting Started Guide [240kb] | |
| Canada short code Standard rate Pricing [204kb] | |
| Canadian short code Technical Guide [240kb] |
Clickatell charges a setup fee and a monthly rental fee. A small switching fee (1/3 of a credit) is charged for all inbound (MO) messages that you receive.
Please refer to the table below for pricing.
| Fee type | Setup |
Monthly |
| Dedicated short code (8 digit) | AUD $880 |
AUD $340 |
- These prices exclude Australian VAT and are per allocated number.
- Rental is paid 3 months in advance.
- Rental is back-dated to the date of application and NOT the date on which the service commences.
- Setup is paid in advance.
Please note: Mobile Network Operators require businesses to submit a pre-registered local toll free helpline number with their application. This toll free number should provide end users with a destination where all queries relating to the short code can be handled.
Download the following documents for additional information:
| AU short code getting started guide[164kb] | |
| AU short code Pricing Guide[154kb] | |
| AU short code technical guide[388kb] |
View our Australian short code rules and regulations below for more information:
| Telephone Information Services Standards Council code of practice | |
| Vodaphone's Terms and Conditions[1.1MB] | |
| Mobile Premier Services[532kb] |
Clickatell charges a setup fee and a monthly rental fee. A small switching fee is charged for all inbound (MO) messages that you receive. Outbound (MT) message fees may vary between networks and can be viewed on the short code Coverage using MO page. A switching fee of 1/3 of a credit is charged for each inbound message received.
Please refer to the table below for pricing.
| Fee type | Setup |
Monthly |
| Dedicated short code (7 digit) | $100.00 |
$1,050.00 |
- These prices exclude VAT and are per allocated number.
- Rental is paid 3 months in advance on a quarterly basis.
- Rental is back-dated to the date of application and NOT the date on which the service commences.
- Setup is paid in advance.
Download the following documents for additional information:
| India Short Code Getting Started Guide [168kb] | |
| India Short Code Pricing Guide [164kb] | |
| India Short Code Technical Guide [488kb] |
*Revenue share available in the SA and Namibia only





