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Short Code Costs

A short code gives you a "from" number that that can be easily memorized by your customers, suppliers or employees, enabling them to respond to SMS text messages. Clickatell offers two types of short codes, depending on the destination country:

Standard short codes

Standard short codes typically work across all major mobile operators and are assigned to an organization or company, which can use the number for SMS text messaging services. Mobile users receiving or sending messages to standard short codes are NOT charged any premium fees for SMS messages.

Premium short codes (SA and Namibia only)

Messages associated with premium short codes will put a charge for a sent or received message on the mobile subscriber’s phone bill, depending on the type of service (Premium MT or Premium MO). Clickatell will pay you the entire revenue share received from the mobile operator. Revenue share from the operator/carrier depends on the operator’s model.

A minimum of 500 inbound (MO) messages per short code or keyword, per month will be required before Clickatell will be obligated to pass on premium SMS revenue to you. This will be effective after 90 days. If less than the above number of messages are received, the revenue for that month will be forfeit to Clickatell. Prolonged periods of volumes below the indicated thresholds or no activity may result in re-allocation of your short code (if owned by Clickatell) or keyword. Revenues will be paid to you after 90 days depending on when the operator pays Clickatell.

We only charge you a small fee (1/3 of credit) for each inbound message that you receive. In addition a once-off setup fee and a fixed monthly rental fee are also charged. These charges depend on the country and number type you choose.

Clickatell provides a hassle-free short code registration service for you and manages the complete application and provisioning process in the destination country. Please select the country you are interested in from the list below to display pricing:

*Revenue share available in the SA and Namibia only