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At Clickatell we respect and take steps to protect your privacy. We strive to make our site a safe environment
for everyone who visits and uses Clickatell services. We are committed to providing you the best possible online
service and experience as well as the best products and services. The purpose of this policy statement is to fully share with you:
- How we use the information
- With whom we share the information
- How you can change the information
This policy addresses our practices with respect to our website, but does not address the practices of any website we link
to (including the merchants and content providers we link to). This policy is incorporated into, and subject to the terms of, our User Agreement.
How We Use Information collected
We use information which you provide us to keep track of the Clickatell services you have signed up to receive. We may
also use personally identifiable information about you to improve our marketing and promotional efforts, to statistically
analyse site usage, to improve our content and product offerings and to customise our site's content and layout. We do
this in an attempt to improve our site and better tailor it to meet our users' needs. We may also use personally
identifiable information about you to deliver information to you that, in some cases, is targeted to your interests,
such as targeted banners and promotions. We use your email address to contact you regarding administrative notices or
latest news from time to time. In such cases you can opt out of future mailers by editing your preferences within your
Clickatell account. This information is included at the bottom of these outgoing emails. We use information in the
file we maintain about you, and other information we obtain from your current and past activities on the site, to
resolve disputes, troubleshoot problems and enforce our Terms and Conditions.
Protection of Database Information
Any information sent to Clickatell for text messaging and or storage purposes will remain the property of the account
holder. Clickatell will at no time collect or redistribute this information without your consent, except where legally
required by law to do so. This is with particular reference to any database, numbers and/or recipient details that you
may deliver to us, or store on our databases.
Disclosure of Your Information
We do not sell or rent any personally identifiable information about you to any third party. We do aggregate personally
identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional
purposes. However, in these situations, we do not disclose to these entities any information that could be used to
personally identify you. Clickatell offers features on our site where we will by necessity, need to provide some of
your information to the third party offering such services. To the extent that that third party requires your
information to enable you to use their service, we will notify you of the specific information that will be provided
to such third parties. Before you use the service you should evaluate whether you will accept the terms and conditions
of the third party service, and give Clickatell the right to pass your information on to that third party. In addition, we
must comply with court orders, information requests from government agencies and regulators and other legal and regulatory
processes that may require the disclosure of your personally-identifiable information.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in
place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect
online. We use SSL encryption technology to protect the transfer of your information.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect
or maintain information at our website from those we actually know are under 13, and no part of our
website is structured to attract anyone under 13.
BBB OnLine Privacy Program
Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine
Privacy Program we have made a commitment to meet the program's strict requirements regarding how we
treat your information and have it verified by BBBOnLine. Further information about this program is available at
www.bbbonline.org
All BBBOnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program
will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information
about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp
Frequently Asked Questions
Will you send advertising text messages to my cell phone, without my consent?
No, we will not send you unwanted advertising text messages. We may initiate a program whereby we send advertising text
messages to cell phones. However, this will be an opt-in based service. You will decide if, and when you want to
receive advertising on your cell phone.
I am getting spammed on my cell phone. What's happening?
One of the services, provided by Clickatell, allows visitors and members to send text
messages to friends, family, colleagues, using the Clickatell Interface. The Clickatell Interface conditions of use forbid
spamming to cell phone users and several software filters are in place to block spammers. However, we cannot guarantee
that no spamming will ever occur. You have the possibility to block your phone from receiving any message from
Clickatell or Clickatell members by clicking on the ''anti-spam' link on the home page.
Reviewing/Changing Your Information
If at any time you would like to change any information in your account, Login from the home page. Here you can
change or update your information. You must click preferences to maintain new changes.
Limits on Our Abilities
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure
that your personally identifiable information will not be disclosed to third parties in ways not described in
this policy. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law
enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address
or resolve inquiries or problems. This will not be done for commercial purposes or gain from Clickatell as such.
If you have further questions about our privacy policy or its implementation, please Contact Us.
You acknowledge that acceptance of this privacy policy is a condition to your use of our services and you agree to be bound by all of its terms and conditions.
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