Clickatell allows people to communicate with the largest number of recipients
on the widest array of devices than any other messaging company in the
world. Our messages save lives, prevent fraud, keep people informed and
help people stay in touch all over the world.
If you feel as passionate about messaging and global communications as we do, and if you
want to work for a growing international company that makes a difference in people's
lives, then Clickatell is for you.
| Date added: 22 April 2007
NO VACANCIES - UK & Ireland
Currently no positions available.
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| Date added: 2 June 2011
Director Product Marketing - USA
Purpose:
The incumbent analyses market and customer needs and plans, directs, and coordinates the marketing of Clickatell’s North American products and services by performing the duties listed below.
Experience and education:
- Master's degree or alternatively Bachelor’s degree in Business, Marketing or IT related major
- 7+ years of relevant business experience in web marketing, product marketing or product management
- Proven record of rolling out online marketing programs and/or product launches, meeting budget and deadlines
- Prior B2B marketing experience is desirable
- Project planning, resourcing and monitoring experience
- Proficiency in MS Office
Find out more [pdf]
Apply for this position |
| Date added: 08 November 2011
Service Centre Quality Assurance Specialist South Africa
Purpose:
To provide up-to-date and on-time statistics to ensure the proper management of SC output, to enable the SC to deliver superior customer service within target and budget.
This include:
- Performing a MIS function by gathering of business intelligence from our customer contact reports
- Drive and implement Clikatell's customer advocacy program internally that support the VOC initiative.
- Perform a QA function on all customer interactions via the multi channels
Experience and Education:
- Matric with relevant experience as a Quality Assurance specialist in a Customer Service environment.
- 6 month experience in an MIS or business intelligence environment.
- Two years of call centre customer care experience, preferably in a technical environment.
- Excellent oral, written and interpersonal communication skills.
- Exceptional listening and analytical skills.
- Intermediate level of knowledge/expertise with PC hardware and software (Word and Excel).
- Intermediate to advanced level of knowledge with Internet technology; familiarity with cable modem technology desired.
- Strong knowledge of QA processes and techniques.
- Demonstrated ability to work well in a team environment.
- Dedication to providing exceptional customer service. Personal Characteristics:
Find out more [download pdf]
Apply for this position |
| Date added: 08 May 2009
Tier 1 - Service Centre Consultant - South Africa
Purpose:
To provide an entry level of technical support and sales to all Clickatell's clients. To
provide superior customer service in all areas of the company's customer service needs.
Experience and education:
- Call Centre practices
- Knowledge of the technical aspect of operating systems and Internet
- Sales experience
- Basic programming skills
- IT diploma an advantage
- Troubleshooting skills
- Analytical thinking
- Questioning skills
- Good verbal expression
- Basic selling skills
- Typing skills
Find out more [download PDF document]
Apply for this position |
| Date added: 06 October 2011
Senior Network Architect - South Africa
Purpose:
Assist the SysOps manager in aligning the Networks team and infrastructure with the core requirements of the Operations organisation, company architecture and strategy, through a proactive approach to system and network administration and design.
Experience and education:
- minimum of 10 years in the IT industry
- minimum of 7 years in a system/network administrative or analyst position
- minimum of 5 years working experience with Unix or derivative
- minimum of 3 years programming or scripting experience
- network-related diploma or degree will be advantageous
- familiarity with project management concepts and tools advantageous
- experience with USSD/IN integration a definite advantage
- systems/network analysis training or certification advantageous
Find out more [pdf]
Apply for this position |
| Date added: 06 October 2011
Senior Systems Administrator - South Africa
Purpose:
Assist the SysOps and Platforms manager in aligning the Platforms division with the core requirements of the Operations organisation and company, through a proactive approach to system, network and application administration.
Experience and education:
- Red Hat Enterprise Linux certified (RHCE or better) preferred
- minimum of 10 years in a system administrative position
- minimum of 10 years working experience with Unix or derivative
- minimum of 5 years experience troubleshooting hardware and/or software
- minimum of 5 years programming or scripting experience
- MySQL or Oracle database administration training advantageous
- Perl or python programming/scripting training advantageous
Find out more [download pdf]
Apply for this position |
| Date added: 22 September 2011
DBA Tech Lead - South Africa
Purpose:
This is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, mobile communications company, offering ample growth opportunities and exciting challenges.
This candidate will work with the Engineering Director and Product Owners in order to put best practices in place for the MySQL DBA team, as well as to identify future technology which can be implemented. MySQL DBAs are present within scrum teams and within an Operational team. The ideal candidate must therefore be able to work across teams in order to implement best practices in the community of practice.
* Sequoia played a role in the funding of YouTube, Apple, Google and other exciting companies.
Experience and Education:
Qualifications: National Diploma, B-Tech, BSC or related IT qualification will be advantageous.
Experience in: High transactional development environments, Business Intelligence roll-outs as well as data warehousing in excess of five years will be advantageous. Relevant knowledge in different development and database tools, techniques and environments in order to develop and deliver quality applications and documentation.
Environments: Experience of working in n-Tier, Client Server and Database environment. Exposure to Business Intelligence, data warehousing and clustering technologies (such as MySQL cluster) will be advantageous.
Find out more [download pdf]
Apply for this position |
| Date added: 22 September 2011
DBA Junior - Mid-Level - South Africa
Purpose:
This is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, mobile communications company, offering ample growth opportunities and exciting challenges.
This candidate will work in an operational capacity or within an agile team to address the reporting requirements of the business as well as database related functionality demanded of ongoing project implementations.
* Sequoia played a role in the funding of YouTube, Apple, Google and other exciting companies.
Experience and Education:
Qualifications: National Diploma, B-Tech, BSC or related IT qualification will be advantageous.
Experience in: High transactional development environments and Business Intelligence experience will be advantageous. Relevant knowledge in different development and database tools, techniques and environments in order to develop and deliver quality applications and documentation.
Environments: Experience of working in n-Tier, Client Server and Database environment. Exposure to Business Intelligence, data warehousing and clustering technologies (such as MySQL cluster) will be advantageous.
Find out more [pdf]
Apply for this position |
| Date added: 20 December 2011
C Developer / Messaging Engine
Purpose:
This is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, mobile communications company, offering ample growth opportunities and exciting challenges.
This candidate will work within the Messaging Engine team as a senior C Developer. This team is responsible for the application software development, maintenance and support of the messaging code base.
* Sequoia played a role in the funding of YouTube, Apple, Google and other exciting companies.
Experience and Education:
- Experience: Experience in high transactional development environments in excess of five years will be advantageous.
- Environments: Experience of working in n-Tier, Client Server and Database environments.
- Qualification: Computer Science related degree, diploma or appropriate qualification.
- Future Development:
- Attend identified Advanced C Program courses.
- Attend ongoing C/C++ programming courses.
Find out more [pdf]
Apply for this position |
| Date added: 17 January 2012
Business Analyst – Mobile Transactional Services - South Africa
Purpose:
The incumbent will be responsible for ensuring analysis and solution definitions through the interpretation of business rules and requirements for technical systems. The Business Analyst is required to understand the business issues and data challenges of the customer organization and industry. The incumbent should review and edit specifications, business processes and recommendations related to Clickatell’s Mobile Transactional Services offering.
Experience and education:
- Proven track record of working within the mobile/Telco sector (advantageous)
- Extensive experience of working closely with development teams, products owners, end users and business stakeholders.
- Commercial experience of working with an agile development team Experience of agile and traditional business analysis techniques – Business Process modelling, Scenarios, User Stories, Use Cases etc.
- Experience of working with 3rd party software houses that are not based in the same geographical region
- Experience in producing written requirements and/or specifications
Essential:
- 3 years Business Analyst Experience
- Business Analysis Related Degree/Diploma is a prerequisite
Find out more [pdf]
Apply for this position |
| Date added: 20 December 2011
PHP Developer – Senior level - South Africa
Purpose:
The developer will report to the Engineering Manager on the development of applications and systems according to agreed timelines. Measuring of activities will be done by the Engineering Manager against the project plans, standards and methodologies.
Experience and education:
- PHP Development with 5+ years experience. MySQL, Java and Oracle experience will be to your advantage.
- Diploma in Information Technology, BTech (IT) or Computer Science
- Degree a significant advantage.
Find out more [pdf]
Apply for this position |
| Date added: 26 July 2011
MySQL DBASouth Africa
Purpose:
Responsible for daily maintenance, optimization of table structures, DB performance and SQL queries. Needs to provide architectural recommendations and research in terms of MySQL databases, global replication and warehousing.
Experience and education:
- Experience: Experience in high transactional development environments in excess of five years and / or MySQL Cluster will be advantageous. Min. 5 years experience as a DBA or equivalent.
- Environments: Experience of working in n-Tier, Client Server and Database environment as well as experience with open source/Linux development and production environments.
Find out more [pdf]
Apply for this position |
| Date added: 22 September 2011
Legal Advisor - South Africa
Purpose:
To minimize business risk and ensure compliance with legal and statutory requirements of different geographical areas that the group operates within.
Experience and education:
- LLB
- Admitted attorney with 2-3 years post-article experience
- Experience in company secretarial work a must
- Experience in drafting and vetting of contracts a must
- Experience in US law, English law and/or Africa advantageous
- Experience in IT / Telecoms law advantageous
Find out more [download PDF]
Apply for this position |
| Date added: 22 September 2011
Profit & Pricing Analyst - South Africa
Purpose:
The incumbent will be responsible for providing, developing & implementing insightful profit and pricing analytics for the Clickatell business. The successful candidate will need to understand Clickatell’s business needs in order to extract various data sets & add value to the strategic direction of the company as a whole.
This individual will initiate & drive innovative business, tactical metrics which will be used to measure ROI on a per product basis, and when required, per customer basis.
The successful candidate will have a proven ability of managing multiple, competing priorities simultaneously.
Experience and education:
- Statistical model development experience - 3 plus years
- Degree with Mathematics/Statistics/Accounting majors preferred
- Advanced knowledge of Excel Programming (VBA)
- Current Profitability Model building expertise
- Highly organized with project management skills essential
- Knowledge & experience with working with BI tools preferred
Find out more [pdf]
Apply for this position |
| Date added: 15 February 2010
Inside Sales Accounts Manager - Redwood City,California,USA
Purpose:
Responsible for closing new business, managing and growing inside sales accounts in order to achieve sales targets in the North America territory.
Experience and education:
- Previous sales account management experience (2 years)
- Knowledge of the messaging market (SMS, Voice, email, etc.) is a plus
- Technically adept, demonstrated ability to understand sales process, comprehensive knowledge of sales philosophies,
operations and related technologies.
- Undergraduate degree
Find out more [download PDF document]
Apply for this position |
| Date added: 22 September 2011
Systems Administrator - South Africa
Purpose:
Assist the Systems team with the core requirements of the department.
Experience and Education:
Experience: A minimum 5 years experience in mobile messaging industry
- Minimum of 3 years in a system administrative position
- Minimum of 2 years working experience with Unix or derivative
- Minimum of 2 years working experience with CISCO
- Minimum of 1 year experience troubleshooting hardware and/or software
- IT-related diploma or degree will be advantageous
- General desktop operating system experience (Mac advantageous)
- MS Active Directory experience advantageous
Find out more [pdf]
Apply for this position |
| Date added: 17 June 2011
Product Manager Mobile Messaging Enterprise - South Africa
Purpose:
The Product Manager is responsible for the entire value chain of a product or service offering. The process includes working with the Business Analyst to validate market research, the building of a business case, managing and driving development priorities, driving through all additional deliverables to make it a business success and working with the marketing team for launch. The role requires the Product Manager to champion both product and services initiatives both internally and externally, supporting the Account Management and Sales teams in communicating and selling the product and its proposition to the market.
The Product Manager defines product and service requirements based on their own expertise and feedback gathered across the business and market. He/she identifies how product innovations may add value to or reduce business costs of both Clickatell and its clients.
Experience and Education:
- A minimum 5 years experience in mobile messaging industry.
- Experience in mobile messaging product development, implementation and packaging is required.
- Experience in market and customer analysis and research.
- Completed a tertiary education in either IT, product or project management, product or project management preferred
Find out more [pdf]
Apply for this position |
| Date added: 06 October 2011
Agile Solutions Engineer - Scrum Master
Purpose:
A candidate is sought to fill a new role, within the Engineering Department, to further the implementation of the scrum agile project management methodology in the capacity of Scrum Master serving one or more development teams. The successful candidate will be instrumental in the implementation and maintenance of Scrum or any other agile methodology that is put into practice. The role of the Scrum Master is to evangelise agile practices in the organisation and to play a supporting role in resolving problems that impede team progress.
Over and above this, the successful candidate will fill a dual role as an extension to the existing Technical Solution Manager function in actively participating in technical discussions that lead to innovative solutions and an improvement to Clickatell’s internal and external product offering. The candidate will also liaise with departments external to Engineering to communicate the progress and status of initiatives as well as assist in fostering ever improving interdepartmental cooperation and coordination.
Experience and Education:
- Familiarity with agile methods, particularly scrum
- Certified Scrum Master or Certified Scrum Product certification highly advantageous
- Experience in software/system development industry
- Tertiary education in related field highly advantageous
Find out more [pdf]
Apply for this position |
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