NO VACANCIES - UK & Ireland

Currently no positions available.

NO VACANCIES - USA

Currently no positions available.

Product Document Writer South Africa

Purpose:
Responsible for ensuring that the product strategy of the company is met through the creation and updating of all the product documentation and product related website copy as well as assisting the with product management related functions when required.

Key Responsibility Areas:

1. Generate and/or update all product related documentation including but not limited to application forms, help guides, installation guides, technical guides and product collateral for all new and existing products
2. Work with Engineering to generate technical documents for all new products and update existing technical documents when required
3. Prepare and update all product related help information and FAQs on the website
4. Ensure that all relevant customer facing documentation is kept current on the website with the updating of products and new products launched
5. Monitor user feedback and complaints via the CRM system and prepare written reports and recommendations
6. Assist with the testing of Online products and research of market trends from time to time
7. Liaise with marketing and product marketing divisions on product launch, promotions and preparation of collateral
8. Assist with the preparation of reports and presentations when required
9. Produce weekly and monthly reports as required

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Tier 1 - Service Centre Consultant - South Africa

Purpose:
To provide an entry level of technical support and sales to all Clickatell's clients. To provide superior customer service in all areas of the company's customer service needs.

Experience and education:

1. Call Centre practices
2. Knowledge of the technical aspect of operating systems and Internet
3. Sales experience
4. Basic programming skills
5. IT diploma an advantage
6. Troubleshooting skills
7. Analytical thinking
8. Questioning skills
9. Good verbal expression
10. Basic selling skills
11. Typing skills

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MEA Pre-Sales Engineer - South Africa

Purpose:
The role of the SE is to work with the sales team providing the sales executives with all the product and technical sales support required. The SE will also be required to visit customer sites and work as part of the sales team to assist in closing deals and the overall success of Clickatell. The SE is a specialist with skills covering product, industry, technology and business analysis; blending technical expertise with commercial savvy. This position is responsible for providing pre-sales support to senior account executives, serving the following account types:

• Global enterprise customers (direct and in conjunction with Clickatell partners).
• Channel and technology partners (ISVs, OEMs, SIs).

Experience and education:

1. Minimum of five years sales engineering experience with enterprise customers
2. Experience in consultative -selling to technical buyers/decision-makers
3. IT operations and/or software engineering experience
4. Presentation skills training
5. Project management training
6. Experience in working with a number of projects across multiple geographies
7. Knowledgeable about Mobile Messaging technology/solutions

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Online Marketing intern - South Africa

Purpose:
The candidate will be responsible for assisting with initiating, developing and managing tactical direct response Online marketing campaigns that are designed to source new prospects, assist prospects to move along a conversion process, and grow average customer spend and lifetimes across various international customer segments, in an online SaaS B2B environment. Additionally, they will assist with various task relating to campaign performance reporting and search engine optimisation (SEO) of web properties.

The Clickatell Online marketing department is a high pressure, high performance environment where the marketing intern's performance is directly linked to the MROI performance of the online marketing campaigns.

Experience and education:

1. Bachelors degree with Marketing major, or post-graduate marketing qualification.
2. Proficiency with MS Office, especially Excel, very advantageous.

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MSQL DBA - South Africa

Purpose:
Responsible for maintaining all Clickatell databases, as part of the Data team, which includes daily maintenance, optimization of table structures, performance improvements and SQL development. Architectural recommendations and research in terms of MySQL databases, global replication and warehousing is required.

Experience and education:

1. Experience: Experience in high transactional and / or data warehouse environments in excess of five years will be advantageous. Minimum 5 years experience as a DBA or equivalent, with solid experience in the use and administration of MySQL as database server.
2. Environments: Experience of working in n-Tier, Client Server and Database environment as well as experience with open source/Linux development and production environments.

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Applications Product Manager - South Africa

Purpose:
The incumbent will be responsible for ensuring that the product strategy of the company is met through the defining of the market requirements, defining the functional requirements and packaging the features into product releases for Clickatell's web based messaging applications.

This individual will be driven by business metrics and will have a proven ability at managing multiple, competing priorities simultaneously.

Experience and education:

1. At least 5 years experience and product management with some product development experience.
2. Experience in market and customer analysis and research
3. Experience in the mobile industry
4. Experience in web design methodologies
5. Have completed a tertiary education in IT and product and project management

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MEA Business Development Manager - South Africa

Purpose:
Responsible for new business solution sales and account management in the MEA regions – Focus on financial services and government sectors.

Experience and education:

1. A minimum 5-7 years of relevant, successful enterprise sales experience in Fortune 1000 companies.
2. Undertaken industry recognised sales methodology training.
3. Demonstrable understanding of an enterprise-wide solution sales & forecast management methodology.
4. Degree level education preferred.
5. Experience in selling into key verticals and / or financial transaction processing background.
6. Experience in Mobile and/or Messaging industry preferred
7. In depth knowledge of mobile messaging market and associated technologies
8. Proven track record of selling high value vertical market solutions at Board level
9. Track record of Sales Experience within Africa

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Intern/Junior Web Designer - South Africa

Purpose:

The incumbent will be responsible for developing, testing & deploying web content & providing web development necessary for executing Online marketing tactics for the various Clickatell websites and sales channels.

Experience and education:

1. IT Diploma or Degree - preferred
2. Experience in online marketing advantageous
3. Experience using a CMS advantageous

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Medium Weight Web Developer - South Africa

Purpose:

The incumbent will be responsible for developing, testing & deploying web content & providing web development necessary for executing Online marketing tactics for the various Clickatell websites and sales channels.

Experience and education:

1. IT Diploma or Degree - preferred
2. Experience in online marketing advantageous
3. Experience using a CMS advantageous

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Clickatell MySQL DBA - South Africa

Purpose:

Responsible for daily database maintenance, SQL development work for reporting, optimization of table structures and database performance. Needs to provide architectural recommendations and best practices based on research in terms of MySQL databases, global replication and warehousing.

Experience and education:

1. Experience: Experience in high transactional development environments in excess of five years will be advantageous. Min. 5 years experience as a DBA or equivalent.
2. Environments: Experience of working in n-Tier, Client Server and Database environment as well as experience with open source/Linux development and production environments.

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Inside Sales Accounts Manager - Redwood City,California,USA

Purpose:

Responsible for closing new business, managing and growing inside sales accounts in order to achieve sales targets in the North America territory.

Experience and education:

1. Previous sales account management experience (2 years)
2. Knowledge of the messaging market (SMS, Voice, email, etc.) is a plus
3. Technically adept, demonstrated ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree

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