SENIOR JAVA WEB SERVICES ENGINEER - USA

Purpose:
The primary purpose of this position is the designing and developing our framework and interface components. This includes:

• API frameworks used by our customers to build state-of-the-art enterprise applications.
• Integration of our product interfaces to consolidated billing infrastructures.
• Proof of concept tools to facilitate end user adoption of various Clickatell communications protocols.

Experience and education:

1. BS in Computer Science or a related field.
2. Excellent verbal and written communication skills.
3. 6 Years of development experience.
4. Java development experience: Java and J2EE web application architecture development (JSP, Servlets, XML, etc.).
5. Excellent knowledge and extensive experience in Object Oriented Design and use of Design Patterns.
6. Broad knowledge of the Java Platform with specialization in the creation of multi-tiered applications.
7. Experience with Eclipse or another Java IDE.
8. Experience with Java technologies: Java Swing, J2EE, JSP, Servlets.
Experience with web services technologies: SOAP, REST, XML, DOM/SAX, LDAP.

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PHP DEVELOPER - South Africa

Purpose:
The developer will report to the Development Manager on the development of applications and systems according to agreed timelines. Measuring of activities will be done by the Development Manager against the project plans, standards and methodologies.

Experience and education:

1. Experience: Experience in development environments of more than five years.
2. Environments: Experience of working in n-Tier, Client Server and Database environments.
3. Qualification: Computer Science related degree, diploma or appropriate qualification.

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CONNECTIVITY ENGINEER - South Africa

Purpose:
Assist Connectivity Manager. Co-responsibility for premium and standard SMS MO (mobile originated SMS messaging) and escalated coverage/routing/supplier queries. Manage supplier relationships including all technical aspects. Supply monthly reports.

Experience and education:

1. Five years or more experience in a technical and/or telecommunications position. Preferably with a MNO (mobile network operator, e.g. Vodacom) or WASP (wireless application service provider) or similar background.
2. Require advanced technical certificate/diploma/degree (A+, N+, MOUS and similar certificates will not suffice).

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C DEVELOPER - ENGINEERING DIVISION - South Africa

Purpose:
C Developer in the core engineering team.

Experience and education:

1. Experience: Experience in development environments of more than ten years.
2. Environments: Experience of working in n-Tier, Client Server and Database environments.
3. Qualification: Computer Science related degree, diploma or appropriate qualification.
4. Future Development: Attend identified Clickatell Skill Enhancement Program courses.

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SALES DIRECTOR - UK & Ireland

Purpose:
Responsible for new business solution sales and account management in the UK & Ireland Region - Focus on financial services and government sectors.

Experience and education:

1. A minimum 5-7 years of relevant, successful enterprise sales experience in Fortune 1000 companies.
2. Undertaken industry recognised sales methodology training.
3. Demonstrable understanding of an enterprise-wide solution sales & forecast management methodology.
4. Degree level education preferred.

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INSIDE SALES MANAGER - South Africa

Purpose:

1. Responsible for driving the achievement of Clickatell's quarterly and annual online sales targets, while developing the long-term business foundation.
2. Developing a world class inside sales account management and market development team to support the growth objectives of the company.
3. Position provides managerial support to sales coordinators and executes the efficient and effective dissemination of communication between the customer, outside sales force and operations.
4. Provides lead conversion analysis, sales budget analysis and sales program analysis with support from accounting and marketing.
5. Providing customer sales information, break-down of special charges and forecasting information.

Experience and education:

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SYSTEMS ADMINISTRATOR - South Africa

Purpose:
Assist systems administration team with all systems administration tasks as defined by the Senior Systems Administrator / IT manager and company.

Experience and education:

1. Minimum of 3 years experience in other technical position, such as helpdesk or computer workshop.
2. Minimum of 3 years experience in troubleshooting hardware and/or software.
3. Minimum of 2 years Linux experience.
4. Minimum of 1 year development or scripting experience.
5. Computing/Development diploma or degree will be advantageous.

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SOFTWARE TESTER - South Africa

Purpose:
Software Tester

Experience and education:

• Experience: Experience in development environments of more than five years.
• Environments: Experience of working in n-Tier, Client Server and Database environments.
• Qualification: Computer Science related degree, diploma or appropriate qualification.

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SENIOR TEST ANALYST South Africa

Purpose:
Senior Test Analyst

Experience and education:

• Experience: Minimum 2 years in any areas of the SDLC, with a strong focus on automation testing for a minimum of 1 year.
• Environments:
  • Demonstrate thorough understanding of testing issues within a complex project and organization.
  • Demonstrate experience and understanding of testing types, including Functional, Stress and Load testing.
  • Understanding of the testing challenges presented when applications are tested in isolation or in conjunction with interfacing applications.
  • Experience of working in n-Tier, Client Server and Database environments.
  • Understanding of the testing challenges presented when applications are tested in isolation or in conjunction with interfacing applications.
  • Demonstrate an ability to quickly become conversant with new technical concepts and technologies.
  • Demonstrate experience and understanding of testing types, including Regression, Functional, Stress and Load testing.
  • Demonstrate high-level knowledge of software development methodologies.
  • Understanding of scripting languages; PHP, C, XML, HTML and Unix.
  • Have good interpersonal skills with the ability to deal with people at all levels and comfortable in cross-cultural environment.
  • Ability to think creatively and be able to think of a multitude of ways to exercise a system or application to ensure that it works in all circumstances
  • Ability to work under pressure and to tight deadlines.
• Qualification: Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering OR any related discipline or relevant demonstrated industry experience, e.g., ISEB Certification.

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JUNIOR TEST ANALYST - South Africa

Purpose:
Junior Test Analyst

Experience and education:

• Experience: Minimum 2 years in any areas of the SDLC, with a strong focus on automation testing for a minimum of 1 year.
• Environments:
  • Demonstrate thorough understanding of testing issues within a complex project and organization.
  • Demonstrate experience and understanding of testing types, including Functional, Stress and Load testing.
  • Understanding of the testing challenges presented when applications are tested in isolation or in conjunction with interfacing applications.
  • Experience of working in n-Tier, Client Server and Database environments.
  • Understanding of the testing challenges presented when applications are tested in isolation or in conjunction with interfacing applications.
  • Demonstrate ability to quickly become conversant with new technical concepts and technologies.
  • Demonstrate experience and understanding of testing types, including Regression, Functional, Stress and Load testing.
  • Demonstrate high-level knowledge of software development methodologies.
  • Understanding of scripting languages; PHP, C, XML, HTML and Unix.
  • Have good interpersonal skills with the ability to deal with people at all levels and comfortable in cross-cultural environment.
  • Ability to think creatively and be able to think of a multitude of ways to exercise a system or application to ensure that it works in all circumstances.
  • Ability to work under pressure and to tight deadlines.
• Qualification: Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering OR any related discipline or relevant demonstrated industry experience, e.g., ISEB Certification.

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ACCOUNTANT - USA

Purpose:
To assist the Senior Accountant with the preparation of Clickatell, Inc., financials up to trial balance and to manage internal financial controls for Clickatell, Inc.

Experience and education:

1. 2-3 years experience in a similar position.
2. A Bachelor's Degree in accounting or business administration.

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SALES DEVELOPMENT EXECUTIVE (Level 1) - Chertsey, UK

Purpose:
To help generate better qualified leads and appointments for the inside and field sales teams.

Experience and education:

1. Previous call centre sales and/or customer service experience.
2. Knowledge of the messaging market (SMS, voice, email, etc.) is a plus.
3. Technically adapt, demonstrate ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree or comparable work experience.

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SALES DEVELOPMENT REPRESENTATIVE (Level 1) - UK

Purpose:
To help generate better qualified leads for the inside and field sales teams.

Experience and education:

1. Previous call centre sales and/or customer service experience.
2. Knowledge of the messaging market (SMS, voice, email, etc.) is a plus.
3. Technically adapt, demonstrate ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree or comparable work experience.

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SALES DEVELOPMENT REPRESENTATIVE (Level 1) - USA

Purpose:
To help generate better qualified leads for the inside and field sales teams.

Experience and education:

1. Previous call centre sales and/or customer service experience.
2. Knowledge of the messaging market (SMS, voice, email, etc.) is a plus.
3. Technically adapt, demonstrate ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree or comparable work experience.

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TIER 1 SERVICE CENTRE CONSULTANT - South Africa

Purpose:
To provide an entry level of technical support and sales to all Clickatell's clients. To provide superior customer service in all areas of the company's customer service needs.

Experience and education:

1. Call Centre practices
2. Knowledge of the technical aspect of operating systems and Internet
3. Sales experience
4. Basic programming skills
5. IT diploma an advantage
6. Troubleshooting skills
7. Analytical thinking
8. Questioning skills
9. Good verbal expression
10. Basic selling skills
11. Typing skills

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INSIDE SALES ACCOUNT MANAGER - Level 2 - USA

Purpose:
Responsible for finding new business, managing and growing inside sales accounts in order to achieve quarterly and annual sales targets.

Experience and education:

1. Previous sales account management experience (2 years).
2. Knowledge of the messaging market (SMS, voice, email, etc.) is a plus.
3. Technically adept, demonstrate ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree or comparable work experience.

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INSIDE SALES ACCOUNT MANAGER - Level 2 - South Africa

Purpose:
Responsible for finding new business, managing and growing inside sales accounts in order to achieve quarterly and annual sales targets.

Experience and education:

1. Previous sales account management experience (2 years).
2. Knowledge of the messaging market (SMS, voice, email, etc.) is a plus.
3. Technically adept, demonstrate ability to understand sales process, comprehensive knowledge of sales philosophies, operations and related technologies.
4. Undergraduate degree or comparable work experience.

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FINANCE MANAGER - South Africa

Purpose:

1. To assist the VP Finance in the financial management and control of the Clickatell Group of companies and its subsidiaries.
2. To manage and provide leadership to the Finance operations team ensuring it produces timely, accurate and useful financial information and provides support to operational managers.
3. Responsible for annual budget process of designated subsidiaries.
4. Responsible for audit process and preparation within the designated subsidiaries/regions.
5. Support regional sales organisations (revenue tracking, recognition, contracts).
6. To deputise for the VP Finance if and when required.

Experience and education:

1. Education to degree level.
2. Experience of producing complex financial accounts and managing an annual audit.
3. Experience of all aspects of financial planning including the integration of risk management and budget production with organisational planning.
4. Experience of producing medium and long-term financial plans based on complex financial models, including scenario planning.
5. Experience of tailoring financial information to different audiences.
6. Experience of developing effective relationships with colleagues at all levels which command, respect, trust and confidence.
7. Strong written and oral communication skills which can be adapted to a range of audiences.
8. Strong negotiation and influencing skills, based on personal credibility as well as managerial and technical authority.
9. A proactive approach to systems development.
10. Demonstrable experience of advanced excel financial modelling skills, and good working knowledge of Word, PowerPoint and Outlook.
11. Experience in managing change and innovation to improve performance.
12. Ability to think creatively and take an innovative and flexible approach to problem solving.
13. Experience of monitoring and reporting performance against business plans and objectives.
14. Experience of creating and sustaining a culture of responsive, timely, reliable and knowledgeable service to users.
15. Experience of managing a team of Finance professionals, creating a climate of continuous improvement and ensuring they are suitably supported.
16. Ability to produce and implement clear financial procedures and evaluate the internal control environment.
17. Ability to prioritise tasks and manage personal and departmental schedules effectively to meet tight deadlines.
18. Ability to maintain confidentiality.
19. Willing to work outside normal office hours when occasional circumstances dictate.
20. Able to travel internationally on an occasional basis.

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ONLINE ACQUISITION MARKETER - South Africa

Purpose:
Working with the latest in website analytics tools, best-of-breed web marketing agencies and highly experienced web-savvy colleagues, the ideal candidate will possess high motivation for rapid learning, the ability to thrive in a fast paced, metric-driven environment with a proven track record for driving rapid growth in online customer acquisition and web-based revenues.

Pay-per-Click
Work with PPC agency to maintain PPC campaigns, and to build expansion strategy involving new verticals and geographic micro-sites.
Report on effectiveness of agency
Organic Search Optimisation (SEO)
Implement Web Site & Page optimisation from learnings gathered from the PPC agency
Help choose and manage SEO agency

Web Advertising
Identifying industry relevant banner opportunities
Negotiating ad space and managing banner campaigns
Specifying creatives for new campaigns

Reporting
Track campaign performance and report monthly on progress
Manage allocated budget and report on campaign ROI
Work with analytics tools to build reports and dashboards, and provide recommendations on usability of website

Also, help with the implementation of integrated campaigns, including all elements above, across key verticals

Experience and education:

1. Matric Exemption
2. Marketing Degree (BCom or equivalent)
3. At least 2-3 years work experience within an internet/IT environment
4. At least 6 months web marketing experience with Google Adwords ("Adwords Professional" status a bonus), as well as placement of web ads and the analysis of data with the use of a web analytics tool

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C DEVELOPER - South Africa

Purpose:
This person will be responsible for software development, maintenance and support of the C/C++ code base, in accordance with internal and external expectations and service level agreements. This person will be a part of the Messaging Engine team.

Experience and education:

1. Experience: Experience in development environments of more than ten years.
2. Environments: Experience of working with high volume transactional systems, client/server and database environments.
3. Qualification: Computer science-related degree, diploma or appropriate qualification.
4. Communications Sector: Experience in the communications sector will be advantageous.
5. SIP and SS7: Exposure to SIP and SS7 will also be advantageous.

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IS SUPPORT - South Africa

Purpose:
Responsible for supporting 3rd Party applications for internal use to Clickatell staff once implemented, and updating and maintaining the Fusion website.

Experience and education:

1. Web Development - minimum of 2 years experience
2. Technical Skills - minimum of 2 years experience

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SENIOR PRODUCY MANAGER - MESSAGING MARKET - USA

Purpose:
Responsible for developing and implementing Clickatell's messaging applications and APIs, targeting Financial Services.

Experience and education:

1. MS/BS in a technical area. MBA a plus
2. 5+ years of product management experience in the financial services, mobile banking, or mobile messaging industry.
3. Good understanding of financial services, software and integration environments, mobile messaging, and software development/sales cycle.
4. Ability to communicate product vision and work within cross-functional teams.
5. Strong analytical, marketing and organizational skills.

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PRODUCT MARKETING MANAGER - ONLINE - USA

Purpose:
Responsible for ensuring that the product strategy of the company is met through defining the market requirements, converting technical positioning into key market messages and successfully launching online products into the SME to online enterprise market.

Experience and education:

1. MS/BS in a technical area. MBA or equivalent preferred.
2. 5+ years product marketing or product management experience in the mobile, Internet or software industry.
3. Good understanding of mobile messaging market and ecosystem as well as software development/sales cycle.
4. Ability to communicate product vision and work within cross-functional teams.
5. Strong analytical, marketing and organizational skills.
6. Some business development experiences required.

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PRODUCT MARKETING MANAGER - ONLINE - South Africa

Purpose:
Write copy for Clickatell website/s, and online ads.

Experience and education:

1. Qualified at AAA, Vega or Red & Yellow
2. Two to four years experience in web copywriting
3. Proofreading experience is a must
4. Understanding of layouts in relation to brochures and other print pieces
5. A portfolio of the highest quality including pro-active work
6. Able to create a range of concepts for each project, be self-motivated with a positive attitude and have strong communications skills

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SENIOR PRODUCT MANAGER - APPLICATIONS - South Africa

Purpose:
Responsible for ensuring that the product strategy of the company is met through defining the market requirements and packaging the features into product releases for the Clickatell Messaging Market platform and its associated applications.

Experience and education:

1. At least 5 years experience in Product development and product management.
2. Experience in market and customer analysis and research.
3. Have completed a tertiary education in IT, product management and project management.
4. Experience in the mobile industry.

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SENIOR PRODUCT MANAGER - PLATFORM - South Africa

Purpose:
To ensure that the product strategy of the company is met through defining the market requirements and packaging the features into product releases for the gateway suite of products running on the Clickatell platform.

Experience and education:

1. At least 5 years experience in Product development and product management.
2. Experience in market and customer analysis and research.
3. Have completed a tertiary education in IT and product and project management.
4. Experience in the mobile industry.

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