Short Codes

Receive replies to your messages - directly in your inbox.

A short code is either 5 or 6 digits. A short code gives you a "from" number which can easily be memorized by your customers, suppliers or employees, allowing them to respond to your SMS text messages. Clickatell offers short code messaging in South Africa, Namibia, USA, Canada, the United Kingdom and Australia.

You can use short codes to:

Engage customers

Music Ink: We are rewarding your loyalty with 20% off your next purchase at our store. Reply "REWARD ME" to 33789.

Update customers

Ruff Hair: Reminder - you have a hair appointment with John at 09h30 on 5/11. To reschedule, please SMS 42816.

Promote competitions

For more information on premium rated short codes please email

Short codes & Long codes


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Different types of short codes

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Standard short codes

    Standard short codes work across all major mobile operators. Mobile users receiving or sending messages to standard short codes are NOT charged any premium fees for SMS messages.
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Premium short codes

For more information on premium rated short codes please email

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How to apply for a short code.

You first need to sign up for an account at Developers’ Central. Then apply for the short code from within your account.